Frequently Asked Questions
Everything you need to know before and after you order your Vexillum tee. Still stuck? Email us at support@vexillumwear.com and a real person will help.
How long until my order arrives?
Every tee is made to order, just for you. Production takes 2–5 business days, then delivery is about 3–8 business days in North America and Europe (7–20 elsewhere). Most orders arrive within 1–2 weeks, and you’ll get a tracking link the moment it ships.
Is shipping really free?
Yes, free worldwide shipping, included in the price, with duties and taxes covered. No surprise fees at checkout.
Where do you ship from? Will I pay customs?
Your tee is produced at the Printful facility nearest you. Orders within the EU are fulfilled inside the EU, so EU customers won’t face extra import fees, and duties/taxes are already included in your price.
What is the t-shirt made of?
A premium Comfort Colors 1717 garment-dyed heavyweight tee, 6.1 oz ring-spun cotton with a soft, relaxed, lived-in feel. The flag is printed with water-based inks for a smooth vintage finish, and all inks are Oeko-Tex® certified and skin-safe.
My new tee has a slight smell or faint marks, is that normal?
Completely normal for fresh garment-dyed, water-based prints. Any scent or slight discoloration disappears after the first wash.
What sizes do you offer, and how does it fit?
Unisex sizing from S to 4XL with a relaxed fit. Check the size guide on each product page to find your best match. Tip: garment-dyed cotton can shrink slightly, so wash cold.
Do you make kids sizes?
Yes. The Kids collection has every flag on a Gildan youth classic tee, 100% cotton, in youth sizes XS to XL: XS fits about ages 4 to 5, S ages 6 to 8, M ages 10 to 12, L about 14 and XL about 16. The flag comes small on the left chest or large on the back, the same print as the grown-up tees, so the whole family can match. If in doubt between two sizes, take the larger one.
Do you make women's cuts?
Yes. The Women's Capsule has every flag on four cuts: an organic cotton tee (Stanley/Stella, sizes S to 2XL) with the flag on the left chest, across the upper back or on the sleeve, a cropped combed-cotton top, a micro-rib tank and a racerback tank, all in XS to 2XL. One note on the tee: it is cut to US sizing and runs about one size large in Europe, so if you order from the EU or sit between two sizes, take the smaller one. The crop top and the tanks follow the size table on their product page.
How do I care for it?
Machine wash cold, inside out, with like colors. Tumble dry low. Avoid ironing directly over the print. That keeps the colors and the soft feel looking great for years.
Can I change or cancel my order?
Because each tee is made to order, reach out as soon as possible at support@vexillumwear.com, we can usually update or cancel before it enters production.
What is your return policy?
If anything arrives damaged, defective, or wrong, we’ll make it right, email support@vexillumwear.com with your order number and a photo within 30 days of delivery and we’ll arrange a free replacement or refund. Because each tee is made to order, we generally don’t accept change-of-mind returns once production has started. If you’re in the EU, you keep your 14-day right to cancel for any reason, with the item unworn and in its original condition. See our Return Policy for full details.
How do I track my order?
You’ll receive a shipping confirmation email with a tracking link the moment your tee leaves the facility.
Do you offer custom designs, bulk, or wholesale?
We’d love to hear from you, email support@vexillumwear.com with what you have in mind.
Still have a question?
Email support@vexillumwear.com and the Vexillum Wear team will get back to you. Wear The Flags.